Hospitality IT Security

Contributed by Charles Hornat

This paper outlines some of the many IT security issues I have witnessed when taking over hotel/resort IT and security. These security lapses often times leave guest information free and open for the taking, usually requiring little to no effort to obtain. In my company’s experience (over a decade) of supporting some of the most prestigious hotels in the world, we see many of the same issues time and time again and I outline some of the more common issues we have come across.

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